Customer reviews of Eastwood Motor Retail Ltd

By Julian B on 09 October 2017 | Verified purchase

Yet another stress free purchase from Eastwood Car and Commercial. I have used this company for a number of years to buy cars for myself and children and have always been more than happy with their service and attention. Thank you.

By Charmaine P on 07 October 2017 | Verified purchase

My exeperience with Eastwood Cars was a very pleasant one to say the least. The dealer was extremely professional with the whole transaction on the polo I purchased from him, bringing all neccessary details to my attention. Personally he was very polite and courteous at all times. Nothing was too much trouble. I am completely happy with my new car.

By Carley B on 05 October 2017 | Verified purchase

Brilliant 5* service, couldn't of been more helpful and honest! Great car and runs like a dream, would highly recommend!!!

By Sam C on 01 October 2017 | Verified purchase

I couldn't of been happier. Travelled up from Cornwall on the train to find an absolute gem of a vehicle. Owner picked me up from the station and right away I knew he was a great, honest guy. After a swift, super helpful transaction I was setup with insurance and on my way. NOT your typical car salesman. I would recommend to anyone in a heartbeat. I am now the owner of a clean and very sought after vehicle which I am confident is one of the best in the country.

By Ali A on 23 July 2020 | Purchase not verified

I bought a car ' from this garage..it looks is was a leakage in the boot.. it get full with water on raining days or when I wash the car..it has 3 months warranty..I tried several time to contact him about this problem ..there is no reply yet..this is really not good customer service..I and encourage any one to not buy from them..I paid a very good money for it..

By Aaron L on 25 February 2020 | Purchase not verified

This was hands down the very best and most professional experience I've ever had with a dealer. He went above and beyond any other I've ever dealt with. 5+++++ rating is not enough to be honest . Made sure the car was in the best shape ot could be with a nice test drive and 100% time devoted to me while we where out. Got the car cleaned and even dropped it over to me at the station. Thank you for making a normally stressful experience into a pleasure.

By Alice P on 19 February 2020 | Purchase not verified

Bought my car from Eastwood Motor Retail Ltd two years ago and I have been so pleased with my purchase. Excellent in all aspects.

By Khalid K on 07 January 2019 | Purchase not verified

I bought E220 from this dealer and am not happy with the car want to help others that why I rating thanks

Reply from Eastwood Motor Retail Ltd on 08/01/19

This 1* review relates to a 14 year old Mercedes with 170,000 miles which was advertised as a PART EXCHANGE DISPOSAL and the advert clearly stated that the car was offered for sales as SPARES or REPAIRS i.e. it would need repairs or was suitable for use for spare parts. The price was significantly less than it would have been if the car was of retail condition - which it wasn't. The advert also clearly stated that "YOU ARE WELCOME TO SPEND AS MUCH TIME AS YOU LIKE LOOKING OVER THE CAR AND TESTING IT - BRING A MECHANIC IF YOU WANT". When we advertise cars as Part Exchange Disposals most people accept the fact that they are cheap because they are not as good as a nice one would be.

By Alice P on 16 August 2018 | Purchase not verified

Bought my car in December 2017. I have been extremely pleased with my purchase and highly recommend this seller.

By Trevor O on 27 February 2018 | Purchase not verified

Really excellent Dealer, very friendly, the car I bought had a problem, offered to fix it or give my money back straight away, very easy to deal with. one of the few genuine dealers I have ever come across. Highly recommended.