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Customer reviews of Eastwood Motor Retail Ltd

At Eastwood Motor Retail Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Eastwood Motor Retail Ltd

Eastwood Motor Retail Ltd

Based on 80 customer reviews

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  • 5

    Honest, Helpful, Great Communication, V Happy!

    By Sam C on 01 October 2017 | Verified purchase

    I couldn't of been happier. Travelled up from Cornwall on the train to find an absolute gem of a vehicle. Owner picked me up from the station and right away I knew he was a great, honest guy. After a swift, super helpful transaction I was setup with insurance and on my way. NOT your typical car salesman. I would recommend to anyone in a heartbeat. I am now the owner of a clean and very sought after vehicle which I am confident is one of the best in the country.

  • 5

    No hassle, no pressure deal.

    By Michael W on 10 April 2021 | Purchase not verified

    First class. Looking for a decent small car for my wife and am very pleased that we found John. He was friendly and very informative which put us at ease. We looked at two suitable cars which were immaculate and were invited to take both out on test drives. My wife made the decision on which one to have and is very pleased with the car that John sold to us.

  • 5

    Brilliant Service!

    By Samuel B on 18 March 2021 | Purchase not verified

    Brilliant service - Very quick, easy and professional. Drove away my new car the same day with a warranty too. Car was in great condition and was well looked after while it was with the dealer. Would definitely recommend to a friend.

  • 5

    Bad customer Service

    By Ali A on 23 July 2020 | Purchase not verified

    I bought a car ' from this looks is was a leakage in the boot.. it get full with water on raining days or when I wash the has 3 months warranty..I tried several time to contact him about this problem ..there is no reply yet..this is really not good customer service..I and encourage any one to not buy from them..I paid a very good money for it..

  • 5

    Best dealer I've ever had the pleasure.

    By Aaron L on 25 February 2020 | Purchase not verified

    This was hands down the very best and most professional experience I've ever had with a dealer. He went above and beyond any other I've ever dealt with. 5+++++ rating is not enough to be honest . Made sure the car was in the best shape ot could be with a nice test drive and 100% time devoted to me while we where out. Got the car cleaned and even dropped it over to me at the station. Thank you for making a normally stressful experience into a pleasure.

  • 5

    Excellent and trustworthy - thank you

    By Alice P on 19 February 2020 | Purchase not verified

    Bought my car from Eastwood Motor Retail Ltd two years ago and I have been so pleased with my purchase. Excellent in all aspects.

  • 5

    It was not good experience after the sale .

    By Khalid K on 07 January 2019 | Purchase not verified

    I bought E220 from this dealer and am not happy with the car want to help others that why I rating thanks

    Reply from Eastwood Motor Retail Ltd on 08/01/19

    This 1* review relates to a 14 year old Mercedes with 170,000 miles which was advertised as a PART EXCHANGE DISPOSAL and the advert clearly stated that the car was offered for sales as SPARES or REPAIRS i.e. it would need repairs or was suitable for use for spare parts. The price was significantly less than it would have been if the car was of retail condition - which it wasn't. The advert also clearly stated that "YOU ARE WELCOME TO SPEND AS MUCH TIME AS YOU LIKE LOOKING OVER THE CAR AND TESTING IT - BRING A MECHANIC IF YOU WANT". When we advertise cars as Part Exchange Disposals most people accept the fact that they are cheap because they are not as good as a nice one would be.

  • 5

    Extremely pleased with my car.

    By Alice P on 16 August 2018 | Purchase not verified

    Bought my car in December 2017. I have been extremely pleased with my purchase and highly recommend this seller.

  • 5

    Great Buying experience

    By Trevor O on 27 February 2018 | Purchase not verified

    Really excellent Dealer, very friendly, the car I bought had a problem, offered to fix it or give my money back straight away, very easy to deal with. one of the few genuine dealers I have ever come across. Highly recommended.

  • 5

    Delivers an excellent all round service

    By Paul D on 16 February 2018 | Purchase not verified

    Very good service found exactly the right car. Staight forward to deal with. This is the second car I have brought from Eastwood car I will be back. I was impressed how much patience they had good chapsy.

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